Express Limited Warranty, Limitation of Liability and Product Usage

Version Date: February 2017

Product Item Numbers

AngArm-00110
AngArm-00112
AngArm-00114
AngArm-00116
AngArm-00118
AngArm-00120
AngArm-00111
AngArm-00113
AngArm-00115
AngArm-00117
AngArm-00119
AngArm-00121
AngArm-00122
AngArm-00123
AngArm-00124
AngArm-00125
AngArm-00126
AngArm-00127

 

Note to Purchaser: Angel Armor reserves the right in its sole and absolute discretion to modify or replace all or any portion of these warranty terms with respect to subsequent transactions with purchaser.

1. Applicable NIJ Standard.  The Angel Armor, LLC (“Angel Armor”) product(s) listed above (the “Product”) has been tested at a laboratory accredited by the National Institute of Justice (“NIJ”) and independently verified to meet or exceed the minimum ballistic resistance performance specified under the following NIJ Standards (the “Standard(s)”): Ballistic Resistant Protective Materials – NIJ STD-0108.01 and Stab Resistance of Personal Body Armor – NIJ STD-0115.00, against the threat level designated on the product’s label. Angel Armor’s statement that the Product meets or exceeds the Standard is valid only for new and unused product as of the time of sale, and is subject to all of the limitations and qualifications set out below.

2. Scope and Duration of Our Express Limited Warranty; Sole and Exclusive Remedy. 

a. Subject to all of the terms and conditions of this document, Angel Armor warrants to purchaser only that: (1) the Product has been tested against the Standards described in Section 1 above; and (2) that for a period of sixty (60) months after the date of sale to the end user, the Product shall be free from defects in material and workmanship. The sole and exclusive means for determining whether the foregoing expressly limited warranty has been met will be the performance of the examination and optional testing protocols described in Section 2.b. below.  Where the date of sale cannot be clearly established and/or documented, Angel Armor’s warranty period shall be held to commence on the date of commencement of manufacture of the lot from which the relevant Product unit was made.  The Product must be used and maintained in strict accordance with the instructions set out in this document and in our Product specifications, and compliance with all of the foregoing is a condition precedent to any warranty claim.  IN NO EVENT SHOULD OUR PRODUCTS BE RELIED UPON AFTER THE EXPIRATION OF THE SIXTY (60) MONTH WARRANTY TERM.

b. In the event that the purchaser returns a Product unit based on a claim that the Product has not complied with our express limited warranty in this document, Angel Armor will use reasonable commercial efforts to examine the returned unit (if made available by the purchaser); and to verify and determine the cause of the alleged breach of the warranty (e.g., by examining whether multiple units of Product that were manufactured from the same lot of ballistic material have been returned).  Angel Armor may, at its discretion, conduct additional testing of the returned unit or other units of Product from the same lot (if either is available).  Notwithstanding any contrary provision or representation, whether the Product unit in question complied with the Standards shall be determined exclusively by Angel Armor based on its internal examination and, if conducted, the testing described above.  Any ballistic performance or other tests performed by the purchaser or any other third party shall not be valid in any manner whatsoever for purposes of warranty claims.  For the avoidance of doubt, the Product warranty is limited to only those threats specifically identified in the Standard designated above, and does not extend to any special or other threats not specifically identified in the Standard. If Angel Armor in its sole and absolute discretion determines that a product does not conform to the express limited warranty in Section 2.a., Angel Armor shall at its election replace, repair, or issue a pro-rated purchase price credit for such Product unit.  Such repair, replacement or refund shall be Angel Armor’s sole obligation and purchaser’s sole remedy with respect to a breach of warranty claim.  A Return Materials Authorization (“RMA”) number must be obtained from Angel Armor prior to returning any Product.  RMA number requests and all other warranty-related correspondence should be directed to service@angelarmor.com. All returns shall be made to Angel Armor’s manufacturing facility indicated in the RMA and must include: (1) proof of date of purchase; and (2) documentation (including, where available, images of the damage) specifying the claimed defect and all relevant supporting information.

3. Disclaimer of Any Other Express Warranties and Implied Warranties; Limitation of Liability

a. Warranty Disclaimer.  The express limited warranty in Section 2.a. above is the sole and exclusive warranty made by Angel Armor, to the original purchaser only, with respect to the Product.  Other than through an express written agreement signed by an authorized Angel Armor officer and our original purchaser, our warranties may not be altered.  Without limiting the generality of the foregoing, our warranties may not be and are not expanded or altered by any terms or conditions on a Purchase Order; by any representations, descriptions, course of dealing, trade usage, technical advice, service, samples, models, or marketing materials; or by any acts, statements, or agreements done or purported to be made by any third party (e.g., by any distributor, dealer, or agent of Angel Armor).  ANGEL ARMOR MAKES NO OTHER WARRANTIES – EXPRESS, IMPLIED, OR STATUTORY – INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, OR NON-INFRINGEMENT.

b. LIMITATIONS OF LIABILITY.  IN NO EVENT SHALL ANGEL ARMOR (OR ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS) BE LIABLE FOR ANY OF: (I) THE COST OF REPLACEMENT PRODUCTS; (II) ANY PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, ANTICIPATED OR LOST PROFITS, INCIDENTAL DAMAGES, LOSS OF TIME, OR OTHER INDIRECT LOSSES OR EXPENSES THAT ARISE FROM ANY CAUSE RELATING TO OUR PRODUCT, REGARDLESS OF THE FORM OF THE ACTION, WHETHER IN TORT (INCLUDING NEGLIGENCE), CONTRACT, STRICT LIABILITY OR OTHERWISE, AND REGARDLESS OF WHETHER ANGEL ARMOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; OR (III) DIRECT DAMAGES EXCEEDING THE PURCHASE PRICE ACTUALLY PAID FOR THE PRODUCT UNIT(S) GIVING RISE TO SUCH PURPORTED LIABILITY.

c. Compliance with Law.  Certain jurisdictions do not permit certain limitations on warranties or remedies.  In the event the laws of any jurisdiction apply to a transaction covering our products, the foregoing limitations in Sections 3.a. and 3.b. may be amended insofar, and only insofar, as required by such laws.

4. Conditions Precedent to and Limits on Warranty Coverage

a. Product Design and Dimensions; Use in Conjunction with Vest.  The Product is designed to allow for its insertion into the vest’s specific design solution for containing a trauma plate of the appropriate size, per the vest manufacturer’s instructions. The trauma plate is to be installed over ballistic protection only, and is intended for use with NIJ certified ballistic protective vests (vest). The Product is designed to provide protection only if it is secured into a pocket or slot covering the cavity of a person who is wearing the appropriate vest, and only for so long as the Product remains in that protective position. Our Product warranty applies only to our Product, and not to any vest into which our Product is inserted, or to any combination of our Product with the vest. The use of our Product does not enhance the protection rating (e.g., the NIJ rating) of any vest.  Moreover, each vest may have a different method of restraining or holding trauma plates similar to our Products in the proper protective position.  Angel Armor is not responsible for any risk or injury resulting from the selected vest or its properties.  Angel Armor is not responsible, as examples, for injuries that result from: failure of the pocket or slot closure (e.g., velcro or button) to hold the Product in place; movement of the Product within a vest pocket or slot, out of position; or tears in or other failures of the vest material.  Nor are we responsible if, as a result of weight or body type of the user, the Product remains controlled within the vest but nevertheless does not sit flush over the vest’s intended protection area.  If you choose to utilize the SNAP system tiered protection, you must comply with all instructions provided by Angel Armor, including, but not limited to, the correct way in which to assemble the Products.  Angel Armor is not responsible for damage or injuries resulting from failure to use the SNAP feature as it was intended, including attempting to utilize the SNAP feature with an incompatible product.

b. Modification and Misuse.  Angel Armor has delivered the Product units ready for installation and use in accordance with its specifications and related documentation.  Our express limited warranty above applies only to our Products as originally manufactured by or for Angel Armor.  Our warranty shall be void as to Product units that have been changed, modified, or altered in any way by any person or entity other than Angel Armor.  Our warranty also shall be void as to any Product unit that has been subjected to misuse, abuse, accident, neglect, breakage, alteration, damage, improper storage or handling, theft, or any repair or service not performed by Angel Armor.  For the avoidance of doubt, “misuse” for this purpose includes but is not limited to any one or more of the following: cutting, piercing, or attempting to shape all or any portion (e.g., the outer layer) of the Product unit; applying glues, solvents, or other chemicals to the Product unit; exposing the Product unit to extremes of temperature, humidity (including rain or excessive sweat), or other environmental conditions (whether in use or in storage), attempting to install the Product unit in a vest other than in accordance with Angel Armor’s recommendations; or taking any other action that would expose or damage the ballistic resistance technologies incorporated within the Product. The Product is specifically not designed to be washed or cleaned with any vest and should be removed from the vest before the vest is cleaned. In addition to voiding out the warranty, any of the foregoing actions or events could cause the Product unit to fail and could expose the user to increased risk of serious injury or death.

c. Specific Product Usage Limitations and Product Warnings

FAILURE TO CLOSELY FOLLOW ALL WARNINGS AND INSTRUCTIONS WILL VOID ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY BALLISTIC PERFORMANCE WARRANTY, AND COULD LEAD TO SERIOUS INJURY OR DEATH.

Without limiting the effect of Sections 4.a. or 4.b. above, or of the prior sentence, the following instructions and warnings are a non-exclusive list of instructions and warnings that are important to the proper use of the Products.

The warnings below further define and limit the scope of Angel Armor’s limited express warranty.  Failure to follow the instructions below will void our warranty obligations.

i. Any combat situation or other hostile environment is inherently hazardous. The Product will not provide protection from all threats potentially faced.  The Product is a last resort measure to reduce risk after all other actions and methods to preserve personal safety have failed.  Without limiting the generality of the foregoing, the Product is not designed to protect against bursting munition threats such as IED’s, mines, hand grenades, and/or mortar fire.  Also, should the Product be struck by a projectile close to the panel’s edge, the Product’s ability to protect the user may be adversely impacted.

ii. Do not remove or obscure the affixed Product label.  It provides important information specific to the Product including the Standards and the types of threats against which the Product has been tested, as described above.  Your removal or obscuring of the Product label or messaging will void our warranty, and also could cause increased risk of serious injury or death.

iii. Purchase this Product only if it is appropriate to your threat risk.  It is your obligation to determine in advance if the Product is designed and tested against these types of threats.  Without limiting the generality of the foregoing sentence, the Products are designed to lessen the risk of injury or death from those threats indicated on the affixed Product messaging and as described in the Standards.  User should read and fully understand such Standards’ various threat levels, and the limitations on the protection afforded by each.

iv. Even for those threats included within the Product’s relevant specified NIJ threat level, the Product is only ballistic resistant and stab resistant, NOT “bullet proof”.  Even where a Product has stopped a threat, some degree of injury to the user could occur, and death is still possible.   Ballistics are highly unpredictable and projectiles of any sort can ricochet or deflect off of the Product, and/or shatter into fragments that can pass through the Product, in either case possibly resulting in injury or death.

v. The greater the amount of impacts and the closer the proximity of each impact, the greater the possibility a projectile may penetrate the Product, resulting in serious injury or death.

vi. Purchaser or its agents must carefully inspect each Product unit before using it in conjunction with the appropriate vest.  Should the Product unit be broken, interrupted, cracked or damaged in any way, Purchaser should promptly contact Angel Armor or its authorized dealer to determine whether an inspection using the RMA process described above is necessary.  Do not use any Product unit if it is chipped, cracked, delaminated or separated, or shows any other physical change or deterioration, unless it has been approved by Angel Armor or its authorized dealer.  Any of the foregoing may either cause the product to be ineffective or indicate that it has become ineffective, exposing the user to increased risk of serious injury or death.